Have you ever been in a situation where you have to try and ’sell’ the importance of having a quality management ‘framework’, be it six-sigma, Total Quality Management or otherwise? What’s your elevator pitch? Rob Thompson explores...
Here are my six killer tips to generate interest in Lean, or Six Sigma: 1. Don’t sell the methodology, sell the results: People are not interested in increasing the complexity of their processes. However, at a management level, people are interested in less returned product, better throughput from the same resources, and stronger margins from…
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