Beyond the machine: creating new value streams from services

Posted on 3 May 2019 by The Manufacturer

Digitalisation is redefining the relationship between OEMs and their customers by transforming industrial machines from standalone hardware into software-enabled, intelligent machines operating within an integrated and connected digital ecosystem.

Machines are becoming more than the sum of their parts – image courtesy of Depositphotos. By capturing, analysing and understanding data, OEMs are creating new value streams and service-based business models in which customers are charged not for a one-off product sale but according to machine use and performance. This enables…

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