The right ERP system can make an enormous difference, reports Malcolm Wheatley.
In early 2007, Chesterfield-based Stainless Steel Fasteners Ltd—a subsidiary of engineering conglomerate IMI, and a world leader in the manufacture of high integrity special fastener products—recognized it had to replace its ageing ERP system. Lacking a Customer Relationship Management capability, and relying on spreadsheets for master scheduling, it was clear that the system was no…
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