Is management communication of a corporate culture and values to its workforce little more than a mantra? The evidence, says Colin Chinery, is both compelling and damning.
Everybody talks about it but nobody does anything. Mark Twain was jibbing about the weather, but for 21st century UK manufacturing the stricture serves the quality of culture transmission and empowerment of the workforce. Without effective communication you cannot lead, but too many executives ignore the importance of good communication and then wonder why things…
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