In the third of our ‘Lean manufacturing in the digital age’ series, we explore how inefficient and out-dated systems can prevent your ability to provide excellent customer experiences.
The modern trading environment is uncertain, full of disruption and highly competitive. In today’s world of instant gratification and on-demand services, it’s never been easier to shop around and find the product or service that best fits your unique requirements. Increasingly, businesses are discovering that customers are prioritising experience over price, value over brand loyalty.…
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