After years of concentrating on tools, conversations about lean success have recently been dominated by softer subjects. Is this swing now risking the creation of a hard skills vacuum in some lean programmes? Jane Gray collates some opinions and experiences.
At Lean Management Journal¡¯s recent annual conference a presentation was made by Justin Watts of Burton Foods. In an agenda that was dominated by presentations focused on engagement and winning ¡®hearts and minds¡¯ for lean success Watts¡¯ title of ¡®Factory Physics¡¯ was decidedly the elephant in the room. At LM Connect (another event from Lean…
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