Lorenzo Spoerry talks to Dean Thornewell about operational excellence, lean thinking, and the importance of investing in your workforce.
Driving up to the gates of Joy Mining Machinery’s Worcester plant, the first thing you’ll see is a 39-tonne roof support: a massive hydraulic-powered arm rising from the ground like a prehistoric bird’s claw. Hundreds of meters underground, in places as far away as Australia and China, similar structures hold up thousands of tonnes of…
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