Ford uses neuroscience in motor vehicle customer research

Posted on 24 Mar 2015 by Matthew Buckley

Ford is researching the impact its car interiors have on people by measuring the particular biological functions of test subjects while they explore a cars interior.

Ford believes the visual appeal of a car’s interior plays an important role in the customer’s decision to purchase the vehicle and is using the new research to identify ways to make its vehicles more aesthetically-appealing to customers. The company has undertaken data collection of brain wave patterns and eye-tracking of people seeing the interior…

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