To begin, let me make one thing clear: if your organisation uses processes, then it can apply lean principles. And it’s safe to say every organisation has processes.
In fact, there’s a strong chance you’re using lean principles already. After all, lean is all about delivering value through the eyes of the customer using only those resources that are absolutely necessary. You’ll be doing this to some degree, whether or not it’s formalised in writing. I encourage everyone to take a more organised…
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