SugarCRM look at the eight elements needed to manufacture extraordinary customer experiences and connect with your client base.
The manufacturing industry is in the middle of a massive transformation. Artificial intelligence, the Internet of Things, servitisation, the rapid growth of e-commerce… these and other advancements have put your competition a mere click, swipe or voice command away. This means people’s overall experiences as customers — defined by ease, convenience, and competitive pricing —…
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