Ephemeral management-speak or a new language for success? Martin Wing, European Managing Partner at operational improvement consultancy Kepner-Tregoe, talks to TM about why manufacturers need to get comfortable with ‘thinking’ as a means to unlocking the real profit and productivity potential of their organisations.
Having some familiarity with Kepner-Tregoe (KT)’s conceptual approach to problem solving and decision making, termed ‘rational process’ by the company, (see TM September 2010 for the original interview with Martin Wing) TM reporter Jane Gray asked Wing if the company ever met with resistance from potential clients who saw their approach to business as ‘woolly’.…
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