PDCA is about not telling lies

Posted on 1 Dec 2008 by The Manufacturer

Jon Miller: "...facts themselves are not lies. How one uses them is a different matter."

This circle doesn’t lie. In fact one could say that used properly, it is a truth-generator. In a section discussing problem solving, experimentation and PDCA, the book Extreme Toyota by Emi Osono, Norihiko Shimizu and Hirotaka Takeuchi quotes Toyota Senior Advisor Yoshio Ishizaka: “From my 40 years of experience with PDCA at Toyota, it’s about…

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