There’s a rumour going around, and I’ve heard it from lots of people. Believe it or not, some people are claiming that Six Sigma doesn’t work, and Lean is the only approach you should take to effect continuous improvement.
Any unsupported process improvement initiative is destined to fail, no matter what moniker is assigned to it. Over the past few years, I have seen Six Sigma approaches drift further and further away from what General Electric Co., Motorola and Allied Signal (now Honeywell) designed them to be. If you have studied your quality history,…
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