The phrase “our most important asset is our people” has become something of a worn cliché, a sign hung on walls in offices and production facilities to remind staff of their ‘value’ in increasingly automated manufacturing businesses. For some manufacturing companies, however, human operator skills are not only appreciated but are vital to the successful creation of a specific product or task and the overall success of the business. Chris Pope reports.
However, the very skills and flexibility which enables an experienced machine setter to analyse the precise set of conditions to correctly set up a complex machine operation also creates an operating window of considerable variability in time — that task may take a range of times to complete. Then add the fact that employees don’t…
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