As markets continually shift and competition continues to rise, the role of a manufacturer has changed drastically in the past few years. With a growing number of businesses stepping into the services field, manufacturing is clearly in the midst of an industry-wide servitization transformation.
Andy Gough – general manger of manufacturing and field service software specialist, Datawright – discusses servitization in manufacturing and how it is changing the face of the industry. There are numerous benefits manufacturers can enjoy as a result of servitization, which can be achieved with the correct structures and processes in…
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