What comes to mind when you hear the word processes? Necessity, results, excitement, boredom, sales, turnover, profit, people, culture? Maybe even manufacturing? Who you are and what you do will inform what springs to mind when tasked with pondering the process.
Now for another question. If two different employees in your company who have never met each other before were randomly chosen to do the same task, will they follow the same process and achieve the same result? I know as CEO and Founder of Equitus that the answer ought to be ‘yes, same process, same result’. …
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