Being prepared for the ‘new normal’ means placing resilience at the heart of your business agenda or running the risk of falling behind. Being stuck in constant firefighting is a sure route to losing efficiencies, significance and market share. Better for resilience to be a C-suite topic - rather than regular value chain disruptions. Kearney’s Markus Vejvar explains.
In the new era of continuous disruption and high business volatility, established principles like the supply chain triangle of ‘cost-cash-service’ need a rethink. Lean doesn’t reign supreme anymore, and instead of optimising within these three dimensions, firms need to balance short-term operational performance with flexibility, resilience and sustainability to ensure long-term growth (see Figure 1).…
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