Augmented Reality is already helping service businesses generate cost savings and productivity improvements, as Titos Anastassacos explains.
Companies could be increasing their profits by US$1bn annually (by 2017) through the application of AR in their field service business – image courtesy of Depositphotos. In the not too distant future, servitization, in the sense of product-as-a-service (PaaS), enabled by digitalisation and based on platforms will become ubiquitous. The implications…
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