Is the customer-centric mindset of the service economy also Influencing the manufacturing segment? Larry Korak, director of industry & strategy, industrial manufacturing at Infor suggests that improved customer relationships can lead to better products.
Common economic theory states that as nations grow wealthier, they will always transition to a service economy.[1] Today, however, some analysts theorise that this large-scale shift from a manufacturing economy to a service economy is more than just a natural evolution of the economic cycle. They point to other forces such as outsourcing, aging Baby…
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