Can Toyota get fanatical about quality again?

Posted on 14 Apr 2010 by The Manufacturer

Lean manufacturing is not to blame for Toyota’s recent quality and public relations woes, says Anand Sharma

In its pursuit of growth, Toyota management lost its fanatical focus on what is most important to its customers: safety, quality and reliability. A management system that is lean and true to Toyota’s roots offers a way back to the top. Let’s be very clear. The Toyota Production System (TPS) is not to blame for…

This content is for subscribers only. Subscribe now for free to read the full article.