Following a period of successful testing and customer trials ERIKS has announced that ‘Track and Trace’ functionality is now available for all its UK and Ireland customers. This new functionality allows ERIKS to further offer a seamless digital experience to its customers and for them to have full insight into the delivery schedule of their orders.
When goods are despatched from ERIKS’ Fulfilment Centre of Excellence in Oldbury, near Birmingham the customer receives an email notification enabling them to track and trace their order by simply following a link. The email notification includes the customer’s order number and a hyperlink to transfer the customer directly to the carrier’s site. By following…
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