How may I serve you?

Is servization a growing characteristic of UK manufacturing? How does a company become servitised and who does the model apply to? Professor Tim Baines of Aston University’s Centre for Servitization Research and Practice explains.

FIND OUT MORE This interview was conducted at PTC’s recent European Executive Connect event for users of its Service Lifecycle Management solutions. Read more about this event here and look out for more news on SLM developments when TM attends PTC’s global user conference, PTC Live 14, in June.

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Servitization is talked…