IBM Smarter Water Solution to improve Yarra Valley service

Posted on 13 Jan 2015 by Tim Brown

IBM has announced a business consulting and technology partnership with Yarra Valley Water to enhance the management and functionality of its assets and customer service to over 1.7 million people and 50,000 businesses throughout Melbourne.

Through this partnership Yarra Valley Water will gain access to critical insights to maximise asset performance and improve customer service outcomes across its operations. Faced with disparate and aging business systems, Yarra Valley Water, Melbourne’s largest water and sanitation utility, looked for a partner to work with them and help the organisation achieve its ambitious…

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