After three years on research leave from the University of Exeter, Ms Ng will join WMG as Professor of Marketing and Service Systems.
Ms Ng will be based in WMG’s International Digital Laboratory, leading the new Service Systems area of research. While on research leave from the University of Exeter, she has been based at the University of Cambridge Engineering Department’s Distributed Information and Automation Laboratory. Ng specialises in customer-centric approaches to marketing, through the understanding of value…
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