With sustainable growth increasingly the focus for businesses, manufacturers are increasingly having to review their strategic approach. Fabrizio Battaglia – head of manufacturing, HSO – explores the benefits servitization offers.
One trend that has brought manufacturers significant benefits is servitization – which the Aston Business School defines as “the process by which a manufacturer changes its business model to provide a holistic solution to the customer, helping the customer to improve its competitiveness, rather than just engaging in a single transaction through the sale of…
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