Critics have long contended that the further Six Sigma strays from its manufacturing roots, the less effective it becomes. Rob Thompson evaluates...
I’m not sure if this is true, for example, Six Sigma and Lean have been appplied with success in a number of diverse situations such as healthcare and even government. It seems to me that the problem is one of focus and “consistency of purpose” as Deming would have called it. We need to stop…
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