Total recall – Toyota’s approach to managing risk

Posted on 10 Oct 2012

Commenting on the largest product recall in the automotive sector for 16-years, Richard Matthews, head of product liability at law firm Eversheds, says the size of the response indicates a total approach to risk management:

Richard Matthews, Eversheds
This morning (Wednesday) Toyota GB sent out a recall notice on all its Yaris, Auris and Corolla models, as well as the new compact SUV, the RAV4, with over 138,000 of these cars currently on UK roads. Eversheds’ Matthews says: “Recalls in the automotive sector are not rare…

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